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Strava Downtime

Announcement

Hey! Sorry to say that Strava had some major issues yesterday which resulted in some downtime and problems with our sync service.

It looks like this might have resulted in some athletes being disconnected from Strava.

If you aren't seeing your athlete data coming through from Strava or your athletes mention it to you, they may just need to reconnect their Strava account to get up and running again.

Apologies for any inconvenience here!

Here is the guide to share with your athletes if they need to reconnect their account.

 http://support.trainingtilt.com/en/articles/372356-how-to-sync-with-your-strava-account 

Once reconnected your or they can manually sync up any completed workouts that were missed. The guide for that is included at the bottom of the same article.