Announcements

New updates and improvements to Training Tilt

  1. Cohort Group Coaching

    New Feature
    Improvement
    Announcement
    Coach Feature

    Cohort based group coaching is now live!

    Our group coaching features are designed to make it quick and easy to create group coaching plans and manage them in a central location for a large number of clients.

    Often coaches have multiple plans running during a group coaching cohort with groups of athletes doing different plans but while all being part of the same overall coaching group over a given period of time.

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    It's helpful to use a real world example when explaining these features so we've created an article over in our support site that uses a running coaching business that has multiple plans and requirements for running group coaching.

    Check it out here

  2. Enhancements to Payment Pages

    Improvement
    Coach Feature

    We've made a few enhancements to payment pages

    Submit Payment Button Text

    Previously the button to progress through the signup always said "Next" this was unclear to the customer when exactly in the process the card would actually be processed. This can cause confusion and potentially abandonment of the checkout. We have now changed the button text "Submit Payment" at the point the customers card will be processed on that click.

    Permanent Coupon Box

    Customers used to have to click the "Have a coupon?" before entering their coupon. Some of our coaches reported that many customers could not figure out where to enter the coupon so we've made it more obvious by showing the coupon text box permanently.

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  3. Stricter Spam Filtering

    Improvement
    Coach Feature
    Announcement

    We've just implemented stricter spam filtering on coaches contact pages on their website. As well as the front end captcha filtering we've added some back end filtering that uses machine learning to determine whether the content of a contact message is spam or not.

    It uses a number of different signals including the unique identifier of the computer submitting the request, the email of the sender and the body of the message itself.

    Hopefully the machine learning will keep up with the latest spam tactics and common messages to keep the contact forms safe longer term.

    We've also added some better monitoring so we can keep track of what's being filtered vs what's been allowed through so we can continue to tighten the controls if we need to.

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    Stricter Spam Prevention on Coaches Website Contact Form

    Currently, we use Google "Captcha" to block bots from filling in contact forms with spam. Unfortunately, it has become common practice for spammers to hire real people normally VA's to fill in the forms manually which cannot be detected by the current methods. We need to add a stricter measure to prevent real people from submitting spam via the contact form without making it too difficult for real customers to be able to send a valid contact form.

    Cam Langsford
    Shipped! it's live! 🚢

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  4. Default Unit Settings (km or miles)

    Improvement
    Coach Feature

    Coaches can now set a default unit setting so that all new client accounts will automatically have the configured unit setting. Clients can still change there own setting if they wish.

    Most coaches tend to have most of their clients in the same region so this will save time having to explain to new clients how to change their setting from kms to miles or vice versa in most situations.

    To configure the default setting go to "Settings" then "Client Settings" then set the default setting and click the save button.

    From now on all new client accounts will be set to this setting by default when they signup. If you are creating clients manually the setting in the new client form will default to this setting also.

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  5. Sharing Workouts

    New Feature
    Announcement
    Coach Feature

    We've just release the initial version of our new workout sharing feature.

    When promoting your business and trying to gain traction online and on social media a good tactic is to share some of your workouts with your audience.

    This helps build trust and can generate good traffic to your website and lead to new customers.

    This is a good idea but it can be time consuming to create workouts in a way that can be shared with people that aren't already in your coaching platform to get access to your interactive workouts. Typically you need to create a web page, and or an image or a file that they can see in a social media post or download.

    In Training Tilt you can now share workouts from your library with anyone with a simple link. For now people will be able to see the workout as they would if they were an athlete in your platform. They'll be able to see any extra content like videos you've linked to your workouts and also see and download structured workouts to use on their devices.

    For now they won't be able to send the workouts to their Garmin's like they can as a fully fledged athlete in your platform but that's the next iteration of the feature we are working on.

    To share a workout first go to your workout library and click on the new "Share Icon"

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    Then accept the message about turning sharing on.

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    Now wait for the social media preview image to be generated. Training Tilt is busy generating a social media image that will be shown when you share the workout on Facebook, Twitter, LInked in etc.

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    Once the image is generated it will show the title, volume and if it's a structured workout it will also generate the actual workout graph inside the image. The generated image will also show include your logo. By default the background color of the image will be the Training Tilt colors but if you are on a plan that allows you to customize branding you can edit the two background colors from Settings - Platform Settings and then the "Website and Design" tab.

    You can also choose to share the workout with miles or Km's if it includes volume in distance. Just flick the switch.

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    When you are ready to share your workout, copy the link using the "Copy to Clipboard" button or copy the text of the link. Or you can right click on the square version and save it to your computer/phone so you can upload it as an Instagram post.

    Paste the link into a browser to see the shared version of the workout. This will work regardless of whether you are on a plan that includes a public website or not. If you have your website turned on this will display in a full website version, if you don't have a website turned on it will still show but without the website menu etc.

    Check out the example here on our demo site

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    Once you are happy you can share the workout on social.

    If you are the first to share any sort of link on social like Facebook the preview image may not appear until you actually post it. To workout around this in Facebook you can use the Facebook Share debugger tool here first. Sometimes you need to run this tool a couple of times to get it to work. https://developers.facebook.com/tools/debug/

    Now share the link on social to your audience.

  6. Duplicate a Membership Plan

    Improvement
    Announcement
    Coach Feature

    Often coaches need to create new membership/payment plans with many of the same settings as existing ones and creating them from scratch is time consuming and it makes it easy to miss some settings.

    You can now simply make a copy of an existing membership plan and then make the changes you need without having to start from scratch.

    To create a copy of the plan just use the "Create a copy" button on the membership plan list, type a new name click save and then make any adjustments you need.

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  7. New Bulk Tasks for Member Management

    Improvement
    Announcement
    Coach Feature

    Under settings - bulk tasks there are a set of tools coaches can use to manage the groups and training plans their members have access to in bulk.

    We've added two more tools.

    The first tool allows you to add members who have access to a specific training plan to a specific group.

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    The second task allows you to remove members from a group based on their membership of another group.

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  8. Custom Content Pages

    New Feature
    Announcement
    Coach Feature
    Release - Custom Content Pages

    You can now use articles to create multiple items in your menu to represent any type of content. This is a great way to extend the functionality of Training Tilt for whatever purpose you need. You could use this for something as complicated as online courses or something as simple as creating a page for newsletters.

    The example below shows how you would use this to create a custom "Newsletters" page on your site.

    This works using custom "Training Categories" and "Custom Pages"

    First, create a new custom Training Category

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    Now create a new article using this category and set "Hide from non categorized search" this will ensure the article does not appear in the main article list.

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    Now create a custom page following our guide that shows only the articles with the "Newsletters" category.

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    One you've created the menu item you will now have a new page that will show your newsletters (or whatever else you can think of) and those same articles won't appear on the normal articles page.

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  9. Cancelling Fixed Length, Invitation and Manually Created Memberships

    Improvement

    Cancelling Memberships

    Previously you could not easily remove a membership from a client if the coach used either the invitation feature linked to a membership or created their account manually and linked it to a membership. The client's account page did not show a "Cancel Button".

    Fixed-length memberships could also not be cancelled without manually removing the client's benefits and suspending their account.

    You can now cancel any type of membership linked to a client from the client's account page. This will cancel any pending payments and remove their access based on the specific membership being cancelled.

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    Membership Plan Dropdown Alphabetical Order

    While testing the above feature we noticed the drop-down for a membership plan when inviting or creating an account for a client was using the "display order" field of a membership plan to order the list. This display order was designed for displaying a list of membership plans on sales pages but in this case, the order should be alphabetical so coaches can easily select the membership plan they wanted. The order of the dropdown is now alphabetical.

  10. Social Groups Added to Mobile Apps

    Improvement
    Mobile Apps

    Social Groups

    The full social group feature is now available in the mobile apps. Previously the conversations from the social groups would be available in the mobile apps but not the social groups themselves. This enables clients to add themselves o social groups and start new conversations.

    Event Social Feeds

    There is now a button on an event which will take the client to the social feed for that event. Social feeds for events like social groups appeared in the main social feed on mobile apps but it was not possible to filter conversations by a specific event